Privacy Policy for Dukehip Mold Help Visitors

Last updated: October 2026

This policy explains what Dukehip Mold Help ("we", "us") does with your information when you visit dukehip.living, call the phone number listed here, or send in a form. It is a general template, not legal advice.

What We Collect

Some details come straight from you. If you fill out a form or call, you may share your name, phone number, email address, location, and a short description of the mold problem in your home.

Some details are gathered automatically while you browse. These can include your IP address, your browser and device type, the pages you open, and the date and time of your visit. Calls to the number on this site may be tracked, and sometimes recorded, for quality and billing reasons.

What We Do With It

We use your information to:

• Match you with an independent mold inspection or remediation provider who works in your area
• Pass your request details to that provider so they can reach out to you
• Reply to your questions and messages
• See how people use this website and our phone lines
• Make the site and the service better
• Follow the law and guard against fraud or misuse

We do not ask for medical information. Please leave it out of forms and messages.

Who Else Sees It

Dukehip Mold Help is a referral service. When you ask for help, we send your contact details and request to one or more independent providers or marketing partners. That lets them get in touch about your request. These providers are separate businesses, and each has its own privacy practices.

We may also share data with companies that help run this site and our phone systems, such as hosting, analytics and call-tracking services. We may also share information if the law requires it, or to protect our rights.

We do not sell your personal information for money. Some laws count sharing with marketing partners as a "sale" or "share." Where those laws apply, you may be able to opt out.

Cookies and Analytics

This site may use cookies and similar tools to learn how visitors use it. You can control cookies in your browser settings. If you turn them off, some parts of the site may not work as expected.

Your Choices and Rights

Depending on where you live, you may be able to ask to see, fix or delete your personal information. You may also be able to opt out of certain sharing. To make a request, email contact@dukehip.living. We may ask you to confirm who you are before we act on it.

Security and How Long We Keep Data

We take reasonable steps to protect your information. Still, no way of storing or sending data is fully secure. We keep information only as long as we need it for the reasons above, or as long as the law requires.

Children

This site is not made for children under 13. We do not knowingly collect personal information from them.

Updates to This Policy

We may revise this policy now and then. The date at the top shows the most recent change.

Get in Touch

Have a question about this policy? Email contact@dukehip.living.